Interested in how the editing process works at BetterEdit? Follow the guideline below.

Step 1: Register

You found out about BetterEdit, visited our website and decided you need our services. As stated at the submit page, first you must register as a BetterEdit client. We require registration so we have your contact details.

Step 2: Submit your document

Before submitting you must have read our disclaimer and pricing and payment page.

We prefer you submit your writing as a Microsoft Word document attached to an email sent to admin@betteredit.com. If you want to arrange alternative submission methods then contact us.

When submitting make sure you include any details you think are relevant and most importantly, when you need your document back so we can meet your deadline.

For documents above 5,000 words we recommend you obtain a quote from us before submitting. We give a discount for large jobs but we can't determine a price unless we first see your work. For extremely large projects we may require that a contract is signed and returned to us before work is started.

Once we receive your work we will send back an email confirming we have your document.

Step 3: Editing

By now we have your document and you know what you are paying for it. Our admin will select the most appropriate editor to work on your document and forward it to them, including the deadline for return and any other instructions. Editing will be completed and sent back to the admin.

Step 4: Returning your document

You will be sent via email attachment two versions of your document in Microsoft Word format.

1. The first version will be a clean, edited and ready to print version.

2. The second version includes a letter from your editor outlining what changes were made and why they were made. Below the letter you will receive a "tracked changes" copy of your document, which utilises the track changes function in MS Word to demonstrate to you what changes were made. Tracking changes records all changes made to a document so you can view the exact editing completed.

Step 5: Invoicing and Payment

In most cases you will be sent a MS Word invoice via email. Our Payment methods are clearly explained in the invoice. We expect payment to be made within 5 working days. We don't like chasing up payment, so please make payment promptly.

For some large jobs or new clients we may request full, partial or segmented payment be made before your edited document is returned to you or even before editing is commenced. We may also request up front payment for clients paying from "high risk" areas. High risk areas are determined by our past experience and we reserve the right to ask for payment in advance as we see fit.

Step 6: Job well done

You have your document and we have payment. If you are happy with our work we really do appreciate feedback. We hope that you will use our services again and that you tell your friends about us.

Any questions then please contact us.